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Frequently Asked Questions

How long does therapy take?

The length of therapy varies for everyone. Some clients see improvements in a few sessions, while others benefit from longer-term support. Click here for more details.

 

Is what I say in therapy confidential?

Yes, with a few legal exceptions that your therapist will explain during your first session.

Does Carolina Pines Counseling Center prescribe medication?

We do not prescribe medication, but we can collaborate with your physician or psychiatrist as needed. 

 

Do you offer Video Visits/Virtual Appointments?

Yes, we use a platform called Telehealth that can be accessed when you create a Simplepractice account with us. This is a great option for those who are on-the-go or are not local to Greensboro, NC.

​​​What if I need to cancel a session?

If you would like to cancel an upcoming appointment please reach out to us directly by calling our office +1 (336) 606-3556 or by email info@cpccgroup.org

** Please Note: We require 24 hours notice for cancellations to avoid a cancellation fee **

How do I make an appointment?

Click on this Schedule Your Free Consultation link to start your journey at CPCC or fill out the form below. Please reach out to our office with any questions you may have or if you would like to schedule an appointment.​​

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We're here to support you on your journey to mental wellness. Don't hesitate to reach out with

any questions or to schedule an appointment

Contact Information​​

Phone: +1 (336) 606-3556

Email: info@cpccgroup.org

Address: 3824 N Elm Street #102 

Greensboro, NC 27455

Office Hours​

Monday - Friday: 10:00 AM - 7:00 PM

Payment ​​​​​​Information​

We offer self-pay options and accept cash, credit cards, FSA, and HSA cards for payment. Please contact our office for specific information about our current rates.

 

Telehealth Information​

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We offer secure, HIPAA-compliant telehealth sessions for clients who prefer or require remote therapy. Telehealth is an effective alternative to in-person therapy for many individuals and offers added convenience.​

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Emergency Contact Information​
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If you are experiencing a mental health emergency, please call 988 or go to your nearest emergency room.

Please visit If in Crisis - NAMI Guilford for additional local and national crisis resources.

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